Frequently Asked Questions

Find quick answers to common questions about our products, shipping, and more.

Are Ziploc brand bags BPA free?

Yes. All Ziploc brand bags are BPA free. Our products are extensively tested for toxicity and safety and comply with all applicable safety and health regulations.

Can I use Ziploc bags in the microwave?

Ziploc brand Storage and Freezer Bags are microwave safe for defrosting or reheating food. When microwaving, always open the zipper one inch to vent and do not overheat contents.

What is your return policy for damaged items?

If you receive a defective or damaged product, please contact our customer service team within 30 days of purchase with your receipt for a full refund or replacement.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

Are Ziploc brand containers recyclable?

Yes, Ziploc brand containers are made from #5 plastic and are recyclable in many communities. Please check with your local recycling facility to confirm their specific guidelines.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.